June Dental Portal — Support

We're here to help you get the most out of your dental care app.

Contact Support

info@juneportal.com
Response within 1 business day

For medical emergencies, call 911.

For clinical questions about your treatment, prescriptions, or symptoms, please contact your dental office directly.

Frequently Asked Questions

How do I sign in or reset my password?

Use the email and password you created when you registered. If you forgot your password, tap "Forgot password?" on the sign-in screen and follow the link sent to your email. The link expires after a few hours for security.

How do I book or reschedule an appointment?

Open the Appointments tab, choose an available time, and tap to request it. To reschedule, open the existing appointment details and select a new time slot. Your dental office will confirm the change.

How do I pay a bill?

Go to the Billing tab, select the bill you want to pay, and follow the prompts. You can pay with a credit or debit card. A receipt will be emailed to you, and the payment will show as pending until your office processes it.

How do I message my dental office?

Tap Messages, then the compose button. Choose your dental office, write your message, and send. Replies will appear in the same thread. Your office typically responds during regular business hours.

How do I add an appointment to my calendar?

Open an appointment's details and tap "Add to Calendar." This creates an event in your phone's default calendar app with the date, time, and office location so you do not miss it.

How do I turn notifications on or off?

Go to Profile → Notifications in the app. You can toggle appointment reminders, messages, and billing alerts individually. You can also manage notification permissions in your phone's Settings under Notifications.

How do I manage family members on my account?

Go to Profile → Family Members. You can add dependents, switch between profiles, and view or manage their appointments and messages from a single account.

How is my health information protected?

We use industry-standard encryption, secure servers, and strict access controls. We follow HIPAA regulations and never share your health information without your consent, except as required by law. For details, see our Privacy Policy.

How do I delete my account?

Go to Profile → Delete my account and confirm your choice. Your account will be closed and your data removed from the app. Please note that your dental office will still retain your clinical chart as required by law.

Looking for more detail? Read the full June Portal FAQ for pricing, practice-management integrations, HIPAA and BAA coverage, AI features, and online booking write-back.

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